MANI Lighting

FAQ

Frequently Asked Questions (FAQ)

A selection of frequently asked questions from our 15+ years of serving global clients.

About MANI Lighting

Is MANI Lighting a manufacturer?

MANI Lighting is a professional lighting manufacturer based in Zhongshan, China. We manage product development, engineering, production coordination, quality control and testing for architectural, commercial and industrial lighting projects.

This allows us to support customers from initial product selection and customization through production and delivery.

What markets and applications do you serve?

We serve architectural, commercial and industrial lighting projects, including offices, retail spaces, public buildings, hospitality, parking areas, factories, warehouses, logistics facilities and customized projects.

If you are unsure which product is suitable for your application, send us your project brief, drawings or reference images. Our team can recommend a suitable product configuration.

Product Selection & Technical Support

How do I choose the right lighting product for my project?

Please share the application, installation method, required dimensions, target illumination, color temperature, IP/IK rating, quantity, target market and delivery location.

Based on this information, we can recommend a suitable product range and confirm the technical configuration before quotation.

What types of lighting products does MANI specialize in?

Our core ranges include tri-proof tubular luminaires, commercial lighting and industrial lights, ceiling lights, and modular floor and table lighting systems.

Product availability and configuration may vary by model and project requirement.

Can you provide technical documents before we place an order?

Yes. Depending on the product and project stage, we can provide product datasheets, dimensional drawings, installation instructions, wiring information, photometric files, product photos and sample support.

Please tell us which documents are required for your tender, design review or project approval.

What protection ratings can your products achieve?

Available IP and IK ratings depend on the product structure, installation environment and selected configuration. We can recommend an appropriate protection level for indoor, damp, dust-prone, outdoor or industrial applications.

Please confirm the operating environment and project requirements with our team before finalizing the specification.

What light sources, drivers and control options are available?

Options may include different wattages, lumen outputs, color temperatures, CRI levels, beam distributions, drivers and dimming/control solutions.

The available options depend on the selected product platform. We will confirm the final bill of materials and technical specification before production.

Customization & OEM / ODM

Do you offer OEM and ODM services?

Yes. We support OEM and ODM projects for architectural, commercial and industrial lighting applications.

Depending on the product platform, customization may include dimensions, wattage, CCT, CRI, housing finish, mounting method, IP/IK rating, driver options, labels, branding and packaging.

What can be customized?

Typical customization options include product dimension, power, lumen output, color temperature, color rendering index, housing color, end caps, installation accessories, control method, packaging and private labeling.

For non-standard structures, new tooling, special materials or project-specific certification, we will assess feasibility, cost, MOQ and lead time before proceeding.

Can you develop a product based on our drawing or reference sample?

Yes. You may send us a drawing, sketch, reference image, existing sample or written specification. Our engineering team will review the requested design and advise on feasibility, technical risks, sampling requirements and production considerations.

A final specification should be approved before mass production.

Can you support us during the design stage?

Yes. Early involvement helps avoid installation, heat management, lighting performance and certification issues later in the project.

We can review proposed dimensions, mounting methods, product configuration and intended application before you finalize the design.

Samples, Quality & Compliance

Can I order samples before a production order?

Yes. Samples can be arranged for product evaluation, project approval or technical testing. Sample availability, cost and preparation time depend on the model and whether customization is required.

Please contact us with the required model, configuration and delivery address.

How do you control product quality?

Quality control is carried out throughout the production process, including material inspection, assembly checks, functional testing, visual inspection, aging or burn-in testing where applicable, and final packing inspection.

For project orders, we can discuss specific inspection requirements before production.

Can you provide inspection reports or shipment photos?

We can provide relevant quality and shipment documentation based on the agreed project requirements. This may include product photos, packing photos, quantity confirmation and inspection-related records.

Please confirm your documentation requirements before production begins.

What certifications and compliance documents can you provide?

Certification and compliance documentation depend on the specific product model, electrical configuration and target market.

Please tell us your destination market and required standards. We will confirm which documents are available or whether additional testing is required before order confirmation.

MOQ, Pricing & Lead Time

What is your minimum order quantity?

We know that the number of lightings needed for each project is not certain. We can produce according to the number you need. There is no minimum quantity required. Of course, if the quantity is large, the price will be more favorable.

How is pricing calculated?

Pricing is based on the confirmed product specification, quantity, customization requirements, certification scope, packaging, delivery terms and destination.

To receive an accurate quotation, please provide your target model, technical requirements, quantity and delivery location.

What is your production lead time?

Lead time depends on the product configuration, order quantity, material availability, customization requirements and production schedule.

For samples, standard production and customized projects, timelines may differ. Once the specification and order details are confirmed, we will provide a production plan for your review.

Can you support phased or priority deliveries?

Where production capacity and material availability allow, we can discuss phased delivery or priority production for project schedules.

Please share your required delivery plan as early as possible so we can evaluate the best arrangement.

Packaging, Shipping & After-Sales Support

How are products packaged?

Products are packed according to their size, structure and shipping method to reduce the risk of transit damage. Customized cartons, labels, inner protection and pallet requirements can be discussed for project or OEM orders.

Do you support international shipping?

Yes. We support international shipments and can coordinate with your nominated forwarder or discuss suitable shipping arrangements.

Please provide the destination country, city or port, along with your preferred trade terms, for a shipping assessment.

What warranty does MANI Lighting offer?

Warranty terms depend on the product model, selected components, operating conditions and agreed project specification.

Before placing an order, we will confirm the applicable warranty terms for the selected product and application.

How do you handle quality issues after delivery?

If a quality issue occurs, please contact us with the order reference, product model, quantity affected, photos or videos, and a description of the issue.

Our team will review the information, identify the likely cause and work with you on an appropriate solution according to the agreed warranty and project terms.

Have questions?

Didn't find what you were looking for?

Reach out to our lighting specialists directly or submit your project details. We will respond with solutions within 12 hours.

  • Direct communication with technical engineers
  • Custom architectural & industrial lighting support
  • Your project details are completely confidential

“Professional engineering support. Reliable lead times. Lighting built for your exact project needs.”

Get in touch

Send us a message

Reply within 12 hours

Loading inquiry form…

Your information is strictly protected and used only to respond to your request.